Shipping Information
Shipping Rates and Policies

GET FREE STANDARD SHIPPING
WHEN YOUR ONLINE ORDER TOTALS $100 OR MORE
(on select products before tax or other charges). Free Shipping may not pertain to all orders or products and may be stated as such.


Please note that Free Shipping:
* Is available only in the USA contiguous 48 states
* Is not valid with any other offers
* Is only available on orders placed over the Internet

Shipping Rates: UPS Rates apply.

 

Manufacturers Warranties:
Please note that all products that carry a warranty noted on product description details refer to Manufacturer Warranty. See individual products for details.

Refund and Returns

RETURN POLICY:
At DSNKitchenUtensils.com we want to do everything possible to make your shopping experience a great one! DSNKitchenUtensils.com values your business and backs its merchandise with a money-back guarantee. Items not meeting your expectations, must be returned within 30 days for an exchange or refund. Returned merchandise must be in new and saleable condition. Shipping/Return postage is not refundable and a restocking fee may be assessed.

At DSNKitchenUtensils.com we stand by our promise of offering you the finest quality products available. If your product is damaged, defective, or you are not 100% satisfied with it, please contact us before returning the item at:

E-mail - returns@dsnkitchenutensils.com
Fax -     608-314-2788
Phone - 608-756-8741

We will contact you within 24 hours and inform you on how to return the product.


Thank you for shopping at DSNKitchenUtensils.com!


International Shipping Now Available!

We have partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.

Click on the Bongo logo in the corner to get started!









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